CHC33015 – Certificate III in Individual Support (Home and Community)

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for their own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Potential Career Outcomes

  • Family Support Worker
  • Nursing Support Assistant
  • Home Care Assistant
  • Personal Care Giver
  • Residential Care Worker
  • Community Care Worker
  • Accommodation Support Worker

Who could enrol:

This course is suitable for a variety of learners such as: 

  • Those who would like to obtain new skills and knowledge, including those changing careers 
  • Those who wish to obtain a qualification in individual support in order to gain employment in the home and community care services industry
  • Those employed in the home and community care services who wish to obtain a qualification and/or have their skills recognised

This qualification includes 13 units of competency which comprise of 7 core and 6 elective units. Elective units have been carefully selected based on the industry consultation to ensure the learners achieve the desired vocational outcomes of the course.

Units of Competency:

Core Units:

  • CHCCCS015 Provide individualised support
  • CHCCCS023 Support independence and wellbeing
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • HLTAAP001 Recognise healthy body systems
  • HLTWHS002 Follow safe work practices for direct client care

Elective Units:

  • CHCAGE001 Facilitate the empowerment of older people
  • CHCCCS011 Meet personal support needs
  • CHCCCS025 Support relationships with carers and families
  • CHCHCS001 Provide home and community support services
  • CHCAGE002 Implement falls prevention strategies
  • HLTAID011 Provide First Aid

The above elective units have been selected based on the industry requirements and in relation to the vocational outcome. REACH for Training may consider offering other preferred elective units based on the applicable training package requirements.

Duration

Up to 24 weeks (excluding holidays).

Study commitment required:

We recommend a learner would require a minimum of 35-45 hours of commitment per week to complete this qualification. This includes participation in class, homework and self-study, work placement hours, assignment activities and assessments.

Training delivery method:

Training is delivered in a blended mode including mixed mode, scheduled face-to-face learning in class and online learning activities.

Assessments methods:

Written assessment, Practical exercise, Role plays, Case studies, Project, and Workplace Observations.

Age

Minimum of 18 years

English

  • Completed Year 10 or equivalent; or
  • Minimum of 1-year experience communicating in English

LLN

Completion of LLN Assessment at Level 3 of Australian Core Skills Framework (ACSF).

Academic requirements:

  • Year 10 or equivalent; or
  • Completed a Certificate II or higher level qualification

Physical requirements:

This qualification requires working in a home and community care services environment which may involve: 

  • working for long hours standing and walking
  • frequently engaging in manual handling tasks i.e., bending, squatting, kneeling, carrying, and repetitive movements for direct support.

Technology requirements:

This course is offered in a blended mode and the learning resources are accessible online through our Learning Management System (LMS). To ensure access to the learning resources, you would require: 

  • A personal computer/laptop/tablet or any mobile device
  • Appropriate software e.g. Microsoft Office to engage with the learning and assessment
  • High speed internet connectivity
  • Audio/video/visual tools to engage with the interactive video materials
  • Basic computer skills to engage with the LMS and in live online learning sessions

USI Number:

Valid USI number is required. Ask us if you require any assistance in creating it on your behalf. 

Other requirements:

  • Valid and current email address
  • National Police Check
  • Working with Children Check or Working with Vulnerable People Check

Work placement

This course requires you to complete a mandatory work placement of 120 hours within an approved home and community care services organisation. This is to ensure that a learner has adequate opportunities of learning, practicing and demonstrating their skills in the workplace according to the industry standards and based on the units of competency. 

Requirements:

At REACH, our learners are responsible for finding a suitable workplace facility to undertake the mandatory work placement. However, our Student Support team is available to assist with strategies for identifying a suitable venue.

Approval of the facility:

Once identified, our Work placement coordinators verify the suitability of the venue to ensure our learners will get opportunities of learning and practicing the required tasks. 

Documents required:

REACH provides: 

  • Work Placement Agreement between REACH and the employer;
  • Insurance Certificate for undertaking work placement;
  • Work Placement Logbook and other related materials.

Learner to organise:

  • Any other evidence requested by the employer e.g., proof of vaccination etc.

Undertaking work placement:

Prior to the commencement of the work placement, learners are informed about: 

  • the workplace, their policy and procedures and the dos and don’ts;
  • the requirements of the work placement and the activities to be undertaken;
  • the evidence to be recorded in the Work Placement Logbook.

Payment Options

REACH acknowledges that our learners may require flexibility in how they pay their fees. To support our learners, we offer a structured Payment Plan which could be discussed.

Payment Plan:

You have the flexibility to make payments as per an agreed amount and duration. Please note that REACH does not accept any payment of fees over $1500 at a time.

Government funded:

If you enrol under a government subsidised option, your fees will be in accordance with the funding requirements as defined by the relevant funding body.
Please speak to the enrolment officer for further details.

ACT – Skilled Capital
NSW – Smart and Skilled program
WA – Jobs and Skills

*If you are not eligible for government funding, please contact our support team for other options

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Why REACH?

Flexible Training Options

  • Classroom based
  • Online
  • Blended
  • Workplace based

Our National Presence

  • Greater Sydney region
  • Hunter & Maitland region
  • Riverina region
  • ACT – Belconnen, Queanbeyan
  • WA – Mandurah, Perth

*Not all courses are offered from all locations. Please check at the time of application.


Learn from the Experts

All trainers are experienced industry practitioners.

Government Subsidised Training

  • NSW
  • ACT
  • WA
  • Centrelink

*Not all courses are offered under all of the above mentioned government subsidised options. Please check at the time of application. Eligibility criteria apply.

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