• USI (Unique Student Identifier) Number
• Mature age entry (18+)
• Initial skills assessment
• Valid and current email address

Overview: This qualification applies to a range of administrative roles in varies contexts. Individuals in these positions use some judgement and may provide technical advice and support to a team.

• This qualification can also be done as a traineeship.

Learning Outcomes

• Teamwork
• Communication
• Customer Service
• File Management
• Time Management
• Organisational Skills
• Office Administration
• Process Workplace Documents
• For a detailed outline on the learning outcomes of this qualification, please visit www.training.gov.au

Learner Commitment: In order to undertake this qualification, the learner commitment is expected to be at a minimum of 35-45 hours a week. This includes:

• Face to Face Classroom
• Homework and Self-study
• Assignment activities
• Assessment time

*The above mentioned hours may vary based on the learner’s recognition of prior learning and competencies

Possible Job Outcomes: Learners who have successfully completed the course are expected to find employment in the following positions:

• Receptionist
• Clerk
• Accounts Payable Clerk
• Junior Personal Assistant
• Data Entry Operator
• Office Administration Assistant
• Office Assistant

Work Placement: No work placement scheduled for this qualification

*Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives

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