This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance
Entry Requirements
- – USI (Unique Student Identifier) Number
- – Valid and current email address
- – Initial Skills Assessment
Overview
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Learning Outcomes
- – Teamwork
- – Communication
- – Time Management
- – Organisational skills
- – Creating business documents
- – Processing workplace documents
Learner Commitment
In order to undertake this qualification, the learner commitment is expected to be at a minimum of
35-45 hours a week. This includes:
- – Face-to-face Classroom
- – Homework and self-study
- – Assignment activities
- – Assessment time
Possible Job Outcomes
- – Clerk
- – Receptionist
- – Data Entry Operator
- – Accounts Payable Clerk
- – Junior Personal Assistant
- – Office Administration Assistant
- – Office Assistant
Work Placement
No work placement is required for this qualification
Units of Competency
Core Units
- – BSBCRT311 Apply critical thinking skills in a team environment
- – BSBPEF201 Support personal wellbeing in the workplace
- – BSBSUS211 Participate in sustainable work practices
- – BSBTWK301 Use inclusive work practices
- – BSBWHS311 Assist with maintaining workplace safety
- – BSBXCM301 Engage in workplace communication
Elective Units
- – BSBTEC301 Design and produce business documents
- – BSBTEC302 Design and produce spreadsheets
- – BSBTEC303 Create electronic presentations
- – BSBWRT311 Write simple documents
- – BSBPEF301 Organise personal work priorities
- – BSBLDR301 Support effective workplace relationships
- – BSBOPS303 Organise schedules