About this course

Entry Requirements

    • USI (Unique Student Identifier) Number
    • Mature age entry (18+)
    • Initial skills assessment
    • Valid and current email address

Course

Overview: This qualification applies to a range of administrative roles in varies contexts. Individuals in these positions use some judgement and may provide technical advice and support to a team.
  • This qualification can also be done as a traineeship.
Learning Outcomes
  • Teamwork
  • Communication
  • Customer Service
  • File Management
  • Time Management
  • Organisational Skills
  • Office Administration
  • Process Workplace Documents
  • For a detailed outline on the learning outcomes of this qualification, please visit www.training.gov.au
Learner Commitment: In order to undertake this qualification, the learner commitment is expected to be at a minimum of 35-45 hours a week. This includes:
  • Face to Face Classroom
  • Homework and Self-study
  • Assignment activities
  • Assessment time
*The above mentioned hours may vary based on the learner’s recognition of prior learning and competencies

Possible Job Outcomes: Learners who have successfully completed the course are expected to find employment in the following positions:
  • Receptionist
  • Clerk
  • Accounts Payable Clerk
  • Junior Personal Assistant
  • Data Entry Operator
  • Office Administration Assistant
  • Office Assistant
Work Placement: No work placement scheduled for this qualification

*Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives

CENTRELINK APPROVAL NUMBER 2P728

Core Units

Unit code
(Core - all units required)

Competency Name

BSBITU307

Develop keyboarding speed and accuracy

BSBWHS201

Contribute to health and safety of self and others

Elective Units

Elective Units
(Elective - optional units)

Competency Name

BSBADM307

Organise Schedules

BSBWRT301

Write simple documents

BSBCMM301

Process customer complaints

BSBDIV301

Work effectively with diversity

BSBITU302

Create electronic presentations

BSBITU303

Design and produce text documents

BSBITU304

Produce spreadsheets

BSBITU306

Design and produce business documents

BSBITU309

Produce desktop published documents

BSBINM301

Organise workplace information

BSBWOR301

Organise personal work priorities and development

Career Pathway