About this course
Entry Requirements
USI (Unique Student Identifier) Number
Mature age entry (18+)
Initial skills assessment
Valid and current email address
National Police Check (fee applies)**
Working With Children Check (fee applies)**
** For Traineeship / Apprenticeship programs, employer(s)
are responsible for all relevant police checks.
Course
Overview
The qualification defines knowledge and skills required by support workers and case workers who work autonomously under the broad guidance of others. The qualification reflects the role of community service workers who design and deliver personalised services to individuals and/or groups. Workers provide support to individual clients or communities across a range of services. At this level, workers may be independent with limited responsibility within established parameters and may be required to supervise other workers in projects or teams.
Refers to specific knowledge of a client group and appropriate intervention processes applied in residential and community settings.
On completion of this qualification the worker will be able to design and deliver programs that aim to enhance the well-being of individuals and groups.
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Learning Outcomes
These include:
- Specialised communication skills
- Broad Community Services understanding
- Advocacy skills
- Aboriginal Health Education Officer
- Case Worker (Community Services)
- Community Legal Officers
- Court Support Worker
- Early intervention homelessness worker
- Family Support Worker
Core Units
Unit code
(Core - all units required)
Competency Name
CHCADV001
Facilitate the interests and rights of clients
CHCCCS004
Assess co-existing needs
CHCCOM002
Use communication to build relationships
CHCDIV001
Work with diverse people
CHCLEG001
Work legally and ethically
CHCPRP001
Develop and maintain networks and collaborative partnerships
HLTWHS003
Maintain work health and safety
Elective Units
Elective Units
(Elective - optional units)
Competency Name
CHCAOD001
Work in an alcohol and other drugs context
CHCSOH001
Work with people experiencing or at risk of homelessness
CHCPRT001
Identify and respond to children and young people at risk
CHCMHS001
Work with people with mental health issues
HLTAID003
Provide First Aid
CHCCDE003
Work within a community development framework
CHCCSM005
Develop, facilitate and review all aspects of case management
BSBWOR301
Organise personal work priorities and development