About this course

Entry Requirements

 USI (Unique Student Identifier) Number  Mature age entry (18+)  Initial skills assessment  Valid and current email address  National Police Check (fee applies)**  Working With Children Check (fee applies)** ** For Traineeship / Apprenticeship programs, employer(s) are responsible for all relevant police checks.

Course

Overview The qualification defines knowledge and skills required by support workers and case workers who work autonomously under the broad guidance of others. The qualification reflects the role of community service workers who design and deliver personalised services to individuals and/or groups. Workers provide support to individual clients or communities across a range of services. At this level, workers may be independent with limited responsibility within established parameters and may be required to supervise other workers in projects or teams.
  • Refers to specific knowledge of a client group and appropriate intervention processes applied in residential and community settings.
    • On completion of this qualification the worker will be able to design and deliver programs that aim to enhance the well-being of individuals and groups.
      Learning Outcomes These include:
      • Specialised communication skills
      • Broad Community Services understanding
      • Advocacy skills
      Employment Opportunities To enable students who have successfully completed the course to work in the following areas:
      • Aboriginal Health Education Officer
      • Case Worker (Community Services)
      • Community Legal Officers
      • Court Support Worker
      • Early intervention homelessness worker
      • Family Support Worker
      Work Placement:
      120 hours’ minimum work placement within a community service organisation is compulsory for this qualification. Work Placement Insurance will be provided by REACH for Training

    Core Units

    Unit code
    (Core - all units required)

    Competency Name

    CHCADV001

    Facilitate the interests and rights of clients

    CHCCCS004

    Assess co-existing needs

    CHCCOM002

    Use communication to build relationships

    CHCDIV001

    Work with diverse people

    CHCLEG001

    Work legally and ethically

    CHCPRP001

    Develop and maintain networks and collaborative partnerships

    HLTWHS003

    Maintain work health and safety

    Elective Units

    Elective Units
    (Elective - optional units)

    Competency Name

    CHCAOD001

    Work in an alcohol and other drugs context

    CHCSOH001

    Work with people experiencing or at risk of homelessness

    CHCPRT001

    Identify and respond to children and young people at risk

    CHCMHS001

    Work with people with mental health issues

    HLTAID003

    Provide First Aid

    CHCCDE003

    Work within a community development framework

    CHCCSM005

    Develop, facilitate and review all aspects of case management

    BSBWOR301

    Organise personal work priorities and development

    Career Pathway