About this course

Entry Requirements

      • USI (Unique Student Identifier) Number
      • Mature age entry (18+)
      • Initial skills assessment
      • Valid and current email address
      • National Police Check (Fee applies)**
** For Traineeship / Apprenticeship programs, employer(s) are responsible for all relevant police checks.


Overview: This qualification reflects the role of community workers who follow an individualised plan to provide personalised support to those who may require support due to ageing, disability or some other reason. Work involves using thoughtfulness in relation to individual support as well as taking responsibility for one’s own actions. This qualification addresses work in the community and / or residential facilities under direct or regular supervision within clearly defined organisation guidelines and service plans. These workers:.
  • Carry out activities to maintain personal care and /or other activities of living for people with a disability
  • Carry out activities related to an individualised plan
  • Report directly to a supervisor and are not responsible for other workers
    • *
This qualification can also be done as traineeship. Learning Outcomes
  • Entry level understanding of the operations of a Disability facility
  • Ability to respond to client issues
  • Provide personal care
  • First Aid Certificate
  • For a detailed outline on the learning outcomes of this qualification, please visit www.training.gov.au
Learner Commitment: In order to undertake this qualification, the learner commitment is expected to be at a minimum of 35-45 hours a week. This includes:
  • Face to Face Classroom
  • Homework and Self-study
  • Work Placement hours
  • Assignment activities
  • Assessment time
*The above mentioned hours may vary based on the learner’s recognition of prior learning and competencies Possible Job Outcomes: Learners who have successfully completed the course are expected to find employment in the following positions:
  • Accommodation Support Worker
  • Family Support Worker
  • In Home Respite Worker
  • Personal Care Assistant
  • Disability Service Officer
  • Community Access Coordinator
Work Placement: 120 hours’ minimum work placement within a Disability organisation is compulsory for this qualification. Work Experience Insurance will be provided by REACH for Training *Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives CENTRELINK APPROVAL NUMBER 2P728

Core Units

Unit code
(Core - all units required)

Competency Name


Provide individualised support


Support independence and well being


Communicate and work in health or community services


Work with diverse people


Work legally and ethically


Recognise healthy body systems


Follow safe work practices for direct client care

Elective Units

Elective Units
(Elective - optional units)

Competency Name


Contribute to ongoing skills development using a strengths-based approach


Follow established person-centred behaviour supports


Support community participation and social inclusion


Facilitate the empowerment of people with disability


Comply with infection prevention and control policies and procedures


Provide first aid

Career Pathway