About this course

Entry Requirements

      • USI (Unique Student Identifier) Number
      • Mature age entry (18+)
      • Initial skills assessment
      • Valid and current email address
      • National Police Check (Fee applies)**
** For Traineeship / Apprenticeship programs, employer(s) are responsible for all relevant police checks.


Overview: This qualification reflects the role of community workers who follow an individualised plan to provide personalised support to those who may require support due to ageing, disability or some other reason.
  • This qualification can also be done as a traineeship.
Learning Outcomes
  • Entry level understanding of the operations of an Aged Care Facility
  • Provide personal care
  • First Aid Certificate
  • For a detailed outline on the learning outcomes of this qualification, please visit www.training.gov.au
Learner Commitment: In order to undertake this qualification, the learner commitment is expected to be at a minimum of 35-45 hours a week. This includes:
  • Face to Face Classroom
  • Homework and Self-study
  • Work Placement hours
  • Assignment activities
  • Assessment time
*The above mentioned hours may vary based on the learner’s recognition of prior learning and competencies Possible Job Outcomes: Learners who have successfully completed the course are expected to find employment in the following positions:
  • Accommodation Support Worker
  • Family Support Worker
  • Nursing Support Assistant
  • Home Care Assistant
  • Personal Care Giver
  • Residential Care Worker
  • Community Care Worker
Work Placement: 120 hours’ minimum work placement within an Aged Care facility is compulsory for this qualification. Work Experience Insurance will be provided by REACH for Training *Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives CENTRELINK APPROVAL NUMBER 2P728

Core Units

Unit code
(Core - all units required)

Competency Name


Provide individualised support


Support independence and well being


Communicate and work in health or community services


Work with diverse people


Work legally and ethically


Recognise healthy body systems


Follow safe work practices for direct client care

Elective Units

Elective Units
(Elective - optional units)

Competency Name


Facilitate the empowerment of older people


Provide support to people living with dementia


Meet personal support needs


Implement falls prevention strategies


Comply with infection prevention and control policies and procedures


Provide first aid

Career Pathway