About this course
Entry Requirements
- USI (Unique Student Identifier) Number
- Mature age entry (18+)
- Initial skills assessment
- Valid and current email address
Course
Overview:
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. Further, they are accountable for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, analyse and evaluate information from a variety of sources.
Possible Job Outcomes: Learners who have successfully completed the course are expected to find employment in the following positions:
*Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives
CENTRELINK APPROVAL NUMBER 2P728
- This qualification can also be done as a traineeship.
- Leading teams
- Implementing customer strategies
- Develop support operations
- Manage teams
- For a detailed outline on the learning outcomes of this qualification, please visit www.training.gov.au
- Face to Face Classroom
- Homework and Self-study
- Assignment activities
- Assessment time
Possible Job Outcomes: Learners who have successfully completed the course are expected to find employment in the following positions:
- Operations Manager
- Office Manager
- Program Leader
- Team Leader
- Supervisor
- Leading Hand
- Sales Team Coordinator
*Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives
CENTRELINK APPROVAL NUMBER 2P728
Core Units
Unit code
(Core - all units required)
Competency Name
BSBLDR401
Communicate effectively as a workplace leader
BSBLDR402
Lead effective workplace relationships
BSBLDR403
Lead team effectiveness
BSBMGT402
Implement operational plan
Elective Units
Elective Units
(Elective - optional units)
Competency Name
BSBWOR404
Develop work priorities
BSBWHS401
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBRSK401
Identify risk and apply risk management processes
BSBMGT403
Implement continuous improvement
BSBMGT401
Show leadership in the workplace
BSBCOM406
Conduct work within a compliance framework
BSBINM401
Implement workplace information system
BSBCUS403
Implement customer service standards