• USI (Unique Student Identifier) Number
• Mature age entry (18+)
• Initial skills assessment
• Valid and current email address

Overview: This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. Further, they are accountable for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, analyse and evaluate information from a variety of sources.

• This qualification can also be done as a traineeship.

Learning Outcomes

• Leading teams
• Implementing customer strategies
• Develop support operations
• Manage teams
• For a detailed outline on the learning outcomes of this qualification, please visit www.training.gov.au

Learner Commitment: In order to undertake this qualification, the learner commitment is expected to be at a minimum of 35-45 hours a week. This includes:

• Face to Face Classroom
• Homework and Self-study
• Assignment activities
• Assessment time

*The above mentioned hours may vary based on the learner’s recognition of prior learning and competencies

Possible Job Outcomes: Learners who have successfully completed the course are expected to find employment in the following positions:

• Operations Manager
• Office Manager
• Program Leader
• Team Leader
• Supervisor
• Leading Hand
• Sales Team Coordinator

Work Placement: No work placement scheduled for this qualification

*Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives

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