This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

Entry Requirements

  • – USI (Unique Student Identifier) Number
  • – Valid and current email address
  • – Initial Skills Assessment

Overview

Individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.

Learning Outcomes

  • – Become an effective leader
  • – Effective Communication
  • – Coach and mentor others
  • – Operational Planning

Learner Commitment

In order to undertake this qualification, the learner commitment is expected to be at a minimum of 35-45 hours a week. This includes:
  • – Face-to-face classroom
  • – Homework and self-study
  • – Assignment activities
  • – Assessment time

Possible Job Outcomes

  • – Supervisor
  • – Team Leader
  • – Line Manager
  • – Management Roles
  • – Operations Coordinator
  • – Sales Team Coordinator

Work Placement

No work placement is required for this qualification

Units of Competency

Core Units
  • – BSBLDR411 Demonstrate leadership in the workplace
  • – BSBLDR413 Lead effective workplace relationships
  • – BSBOPS402 Coordinate business operational plans
  • – BSBXCM401 Apply communication strategies in the workplace
  • – BSBXTW401 Lead and facilitate a team
Elective Units
  • – BSBCRT411 Apply critical thinking to work practices
  • – BSBLDR412 Communicate effectively as a workplace leader
  • – BSBLDR414 Lead team effectiveness
  • – BSBOPS403 Apply business risk management processes
  • – BSBPEF402 Develop personal work priorities
  • – BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • – BSBOPS404 Implement customer service strategies