About this course
Entry Requirements
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- USI (Unique Student Identifier) Number
- Mature age entry (18+)
- Initial skills assessment
- Valid and current email address
- National Police Check (Fee applies)**
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Course
Overview:
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
- This qualification can also be done as a traineeship.
- Specialised communication skills
- Broad community services understanding
- Advocacy skills
- For a detailed outline on the learning outcomes of this qualification, please visit www.training.gov.au
- Face to Face Classroom
- Homework and Self-study
- Work Placement hours
- Assignment activities
- Assessment time
- Child Welfare Officer
- Residential Carer (Child Protection)
- Social Housing Coordinator
- Community Services Case Manager
Core Units
Unit code
(Core - all units required)
Competency Name
CHCCCS007
Develop and implement service programs
CHCCOM003
Develop workplace communication strategies
CHCDEV002
Analyse impacts of sociological factors on clients in community work and services
CHCDIV003
Manage and promote diversity
CHCLEG003
Manage legal and ethical compliance
CHCMGT005
Facilitate workplace debriefing and support processes
CHCPRP003
Reflect on and improve own professional practice
HLTWHS004
Manage work health and safety
Elective Units
Elective Units
(Elective - optional units)
Competency Name
CHCCCS004
Assess co-existing needs
CHCCSM004
Coordinate complex case requirements
CHCCSM006
Provide case management supervision
CHCCDE007
Develop and provide community projects
CHCCDE009
Develop and support community leadership
CHCDIS008
Facilitate community participation and inclusion
CHCMGT003
Lead the work team
CHCMGT006
Coordinate client directed services