Entry Requirements

  • – USI(Unique Student Identifier) Number
  • – Valid and current Email Address
  • – Initial Skills Assessment


This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Learning Outcomes

  • – Become and effective leader
  • – Manage operations
  • – Coach and mentor others
  • – Identify and develop opportunities for improved work practice
  • – Planning and implementing financial management approaches

Learner Commitment

In order to undertake this qualification, the learner commitment is expected to be at a minimum of 35-45 hours a week. This includes:
  • – Face to Face Classroom
  • – Homework and Self-study
  • – Assignment activities
  • – Assessment time

Possible Job Outcomes

  • – Business Manager
  • – Human Resources Manager
  • – Sales Team Manager
  • – Administration Manager
  • – Accounts Manager
  • – Customer Contact Manager
  • – Quality Assurance Manager

Work Placement

No work placement required for this qualification

Units of Competency

Core Units
  • – BSBCMM511 Communicate with influence
  • – BSBCRT511 Develop critical thinking in others
  • – BSBLDR523 Lead and manage effective workplace relationships
  • – BSBOPS502 Manage business operational plans
  • – BSBPEF502 Develop and use emotional intelligence
  • – BSBTWK502 Manage team effectiveness
Elective Units
  • – BSBFIN501 Manage budgets and financial plans
  • – BSBLDR521 Lead the development of diverse workforces
  • – BSBLDR522 Manage people performance
  • – BSBOPS504 Manage business risk
  • – BSBOPS505 Manage organisational customer service
  • – BSBPEF501 Manage personal and professional development