SIR40316 – Certificate IV in Retail Management

Overview

This qualification reflects the role of individuals who are independent, front-line team leaders, manager of day-to-day operations of a retail store or department to implement and deliver on organisational objectives. These individuals possess a range of highly developed retail and customer engagement skills with sound knowledge of product and services’ offerings.

Learning Outcomes

• Knowledge and how to apply relevant industrial awards, agreements and legislation to the workplace
• Lead a team and monitor performance standards
• Ensuring Customer satisfaction
• Liaising with high-level management
• Review and address financial performance

For a detailed outline on the learning outcomes of this qualification, please visit www.training.gov.au

Learner Commitment

In order to undertake this qualification, the learner commitment is expected to be at a minimum of 35-45 hours a week. This includes:

• Face to Face Classroom
• Homework and Self-study
• Work Placement hours
• Assignment activities
• Assessment time

The above mentioned hours may vary based on the learner’s recognition of prior learning and competencies

Possible Job Outcomes:

• Store Manager
• Food Store Manager
• Assistant Supermarket Manager
• Service Manager(Department Store)

Work Placement: 100 hours’ minimum work placement within a regulated retail facility is compulsory for this qualification. Work Experience Insurance will be provided by REACH for Training

*Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives