• USI (Unique Student Identifier) Number
• Mature age entry (18+)
• Initial skills assessment
• Valid and current email address
• National Police Check (Fee applies)**
** For Traineeship / Apprenticeship programs, employer(s) are responsible for all relevant police checks.

Overview: This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills. They use judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members. This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centers, attractions, cultural and heritage sites and tourism businesses requiring multi-skilled employees. Upon Completion of the qualification you may proceed to SIT40116 Certificate IV in Travel and Tourism or to Certificate IV qualifications in any service industry areas.

Learning Outcomes:

• Operations of in-bound tours
• Knowledge on local attractions, cultural and heritage sites
• Provide advice on Australian destinations
For a detailed outline on the learning outcomes of this qualification, please visit www.training.gov.au

Learner Commitment: In order to undertake this qualification, the learner commitment is expected to be at a minimum of 35-45 hours a week. This includes:

• Face to Face Classroom
• Homework and Self-study
• Work Placement hours
• Assignment activities
• Assessment time

*The above mentioned hours may vary based on the learner’s recognition of prior learning and competencies

Work Placement: 80 hours minimum work placement in a tourism environment is compulsory for this qualification. Work Placement Insurance will be provided by REACH for Training. This qualification may be delivered as a traineeship program.

*Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives