• USI (Unique Student Identifier) Number
• Mature age entry (18+)
• Initial skills assessment
• Valid and current email address
• National Police Check (Fee applies)**
** For Traineeship / Apprenticeship programs, employer(s) are responsible for all relevant police checks.

Overview: This qualification provides the skills and knowledge for an individual to be competent in skilled operations and team leading or supervision within a hospitality environment. Work can be undertaken in variety of hospitality enterprises such as: restaurants, hotels, catering operations, clubs, pubs, cafes, cafeterias and coffee shops. Individuals may have some responsibility for others and provide technical advice and support to a team. The qualification is suitable for an Australian apprenticeship pathway.

Learning Outcomes:

• Serve coffee
• Responsibly sell or serve alcohol
• Store, rotate and maintain stock
• Identify and control food hazards
• Provide responsible gambling services
• Establish good rapport with customers
For a detailed outline on the learning outcomes of this qualification, please visit www.training.gov.au

Learner Commitment: In order to undertake this qualification, the learner commitment is expected to be at a minimum of 35-45 hours a week. This includes:

• Face to Face Classroom
• Homework and Self-study
• Work Placement hours
• Assignment activities
• Assessment time

*The above mentioned hours may vary based on the learner’s recognition of prior learning and competencies

Possible Job Outcomes: Learners who have successfully completed the course are expected to find employment in the following positions:

• Waiter
• Function Host
• Bar Attendant
• Restaurant Host
• Gaming Attendant
• Waiter(Hotel/Fine Dining)
• Food and Beverage Attendant
• Espresso Coffee Machine Operator(Barista)

Work Placement: 80 hours minimum work placement within a regulated hospitality facility such as a restaurant, hotel or club is compulsory for this qualification. Work Placement Insurance will be provided by REACH for Training. This qualification may be delivered as a traineeship program.

*Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives

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