About this course
Entry Requirements
- USI (Unique Student Identifier) Number
- Mature age entry (18+)
- Initial skills assessment
- Valid and current email address
- National Police Check (Fee applies)**
Course
Overview:
This qualification provides the skills and knowledge for an individual to be competent in skilled operations and team leading or supervision within a hospitality environment. Work can be undertaken in variety of hospitality enterprises such as: restaurants, hotels, catering operations, clubs, pubs, cafes, cafeterias and coffee shops. Individuals may have some responsibility for others and provide technical advice and support to a team. The qualification is suitable for an Australian apprenticeship pathway.
Possible Job Outcomes: Learners who have successfully completed the course are expected to find employment in the following positions:
*Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives
CENTRELINK APPROVAL NUMBER: 2P728
- Serve coffee
- Responsibly sell or serve alcohol
- Store, rotate and maintain stock
- Identify and control food hazards
- Provide responsible gambling services
- Establish good rapport with customers
- Face to Face Classroom
- Homework and Self-study
- Work Placement hours
- Assignment activities
- Assessment time
Possible Job Outcomes: Learners who have successfully completed the course are expected to find employment in the following positions:
- Waiter
- Function Host
- Bar Attendant
- Restaurant Host
- Gaming Attendant
- Waiter(Hotel/Fine Dining)
- Food and Beverage Attendant
- Espresso Coffee Machine Operator(Barista)
*Please Note: The elective units selected are relevant to local industry requirements, the work outcome and the qualification level. The electives listed below are REACH for Training preferred electives
CENTRELINK APPROVAL NUMBER: 2P728
Core Units
Unit code
(Core - all units required)
Competency Name
BSBWOR203
Work effectively with others
SITHIND002
Source and use information on the hospitality industry
SITHIND004
Work effectively in hospitality service
SITXCCS006
Provide service to customers
SITXCOM002
Show social and cultural sensitivity
SITXHRM001
Coach others in job skills
SITXWHS001
Participate in safe work practices
Elective Units
Elective Units
(Elective - optional units)
Competency Name
SITXFSA001
Use hygienic practices for food safety
SITXFSA002
Participate in safe food handling practices
SITHFAB005
Prepare and serve espresso coffee
SITHACS001
Clean premises and equipment
SITHFAB002
Provide responsible service of alcohol
SITHGAM001
Provide responsible gambling services
SITXINV001
Receive and store stock
HLTAID003
Provide first aid