Forms, Handbooks and Fact Sheets

For further information, please refer to the forms and downloadable guides:    
This document is the official record of the learning outcome(s) and this Assessment Cover Sheet needs to be attached to the assessment task prior to submission for marking. The Refund Request Form is to be filled and attached to any applications pertaining to refunds. Learners seeking to withdraw from training must complete this form and return to REACH for Training administration for processing.
The Learner Information Handbook provides necessary information for students that will support them throughout their learning experience. This includes information on training and assessment, student support services and rights and responsibilities. The Consumer Protection policy and procedure ensures that learners are provided with certain important information prior to enrolment including learner’s right and responsibilities
Complete this form if you wish to launch a formal complaint about REACH for Training’s services. If you wish to appeal a decision outcome REACH has made about any of REACH’s products or services.
Complete this form if you wish to formally appeal against the outcome of your assessment(s). Please see the guidelines for Learner Background Checks