Learner Support and Counselling

At REACH for Training, we know that undertaking study can be overwhelming. That’s why we are committed to providing our learners with additional support, advice or assistance to help achieve positive learning outcomes. In some cases, REACH for Training may need to refer learners to external support networks or liaise with an agreed third party to meet learner needs.

Some of the support services offered to learners include:

  • Education and career counselling
  • Language, Literacy and Numeracy (LLN) support
  • Mentoring in job-seeking skills
  • Payment assistance schemes

Some of the personal support services offered to learners include:

  • Complaint or conflict resolution
  • Stress management support
  • Access and equity support
  • Welfare and social support

Please go to the Support Services to view a list of available services. All support services offered by REACH for Training are handled with the strictest confidence.
While each course offered by REACH has its own entry requirements, all courses require a basic level of LLN skills. If you are interested in studying with REACH for Training but you’re worried about being able to complete the course, please contact our office on 1300 361 343 and our friendly team can provide you with some guidance.

Get Connected – Accessing Local Facilities

As an International company, REACH for Training understand that each learning environment is unique. To assist our learners we aim to provide local information about facilities that may assist with undertaking study. This may include information relating to:

  • Local libraries
  • Local tutors or academic support
  • Local childcare options
  • Local disability support groups
  • Local Indigenous support groups
  • Local refugee and migrant support networks
  • Local health and well being support networks

To find out more information about local facilities available to you, please contact our office on 1300 361 343.

Travel Concessions

Under State and Territory legislation, learners undertaking tertiary education may be eligible for subsidized travel or travel concessions. To find out more information please refer to the relevant website for your State or Territory.

Childcare and Rebates

At REACH for Training, many of our learners are also parents and we know that studying while looking after a family can be hard. To assist learners to fulfill their family and study commitments, REACH can provide learners with information on childcare options in the local community. It is also important to check if you are eligible for the Federal Government Child Care Subsidy. For more information on the Child Care Subsidy, please visit Department of Human Services.