CHC32015 – Certificate III in Community Services

This qualification includes 12 units of competency which comprise of 5 core and 7 elective units. Elective units have been carefully selected based on the industry consultation to ensure the learner achieves the desired vocational outcomes of the course.

Units of Competency:

Core

• CHCCCS016 Respond to client needs
• CHCCOM005 Communicate and work in health or community services
• CHCDIV001 Work with diverse people
• HLTWHS002 Follow safe work practices for direct client care
• HLTWHS006 Manage personal stressors in the work environment

Elective

• CHCAOD001 Work in an alcohol and other drugs context
• CHCCCS005 Conduct individual assessments
• CHCCCS019 Recognise and respond to crisis situations
• CHCPRT001 Identify and respond to children and young people at risk
• CHCDFV001 Recognise and respond appropriately to domestic and family violence
• CHCCCS015 Provide individualised support
• HLTAID011 Provide First Aid

The above elective units have been selected based on the industry requirements and in relation to the vocational outcome. REACH for Training may consider offering other preferred elective units based on the applicable training package requirements.

Duration

Up to 20 weeks (excluding holidays).

Study commitment required

We recommend a learner would require a minimum of 35-45 hours of commitment per week to complete this qualification. This includes participation in class, homework and self-study, work placement hours, assignment activities and assessments.

Training delivery method

Training is delivered in a blended mode including mixed mode, scheduled face-to-face learning in class and online learning activities.

Work placement

Minimum 80 hours of work placement in an approved community services organisation.

Assessments methods

Written assessment, Role Plays, Case studies, Project, Practical exercise and Workplace Observation.

Age

Minimum 18 years

English

• Completed Year 10 or equivalent; or
• Minimum 1-year experience communicating in English

LLN

Completion of LLN Assessment at Level 3 of Australian Core Skills Framework (ACSF).

Academic requirements

• Year 10 or equivalent; or
• Completed a Certificate II or higher level qualification

Physical requirements

This qualification requires working in a community services environment which may involve:

• working for long hours standing and walking
• frequently engaging in manual handling tasks i.e., bending, squatting, kneeling, carrying, and repetitive movements for direct support.

Technology requirements

This course is offered in a blended mode and the learning resources are accessible online through our Learning Management System (LMS). To ensure access to the learning resources, you would require:

• A personal computer/laptop/tablet or any mobile device
• Appropriate software e.g. Microsoft Office to engage with the learning and assessment
• High speed internet connectivity
• Audio/video/visual tools to engage with the interactive video materials
• Basic computer skills to engage with the LMS and in live online learning sessions.

USI Number

Valid USI number is required. Ask us if you require any assistance in creating it on your behalf.

Other requirements:

Valid and current email address

National Police Check

Working with Children Check or Working with Vulnerable People Check

This course requires you to complete a mandatory work placement of 80 hours within an approved community services organisation. This is to ensure that a learner has adequate opportunities of learning, practicing and demonstrating their skills in the workplace according to industry standards and based on the units of competency.

Requirements

At REACH, our learners are responsible for finding a suitable workplace facility to undertake the mandatory work placement. However, our Student Support team is available to assist with strategies of identifying a suitable venue.

Approval of the facility

Once identified, our Work placement coordinators verify the suitability of the venue to ensure our learners will get opportunities of learning and practicing the required tasks.

Documents required

REACH provides

• Work Placement Agreement between REACH and the employer;
• Insurance Certificate for undertaking work placement;
• Work Placement Logbook and other related materials.

Learner to organise

• Any other evidence requested by the employer e.g., proof of vaccination etc.

Undertaking work placement

Prior to the commencement of the work placement, learners are informed about:

• the workplace, their policy and procedures and the do’s and don’ts;
• the requirements of the work placement and the activities to be undertaken;
• the evidence to be recorded in the Work Placement Logbook.

REACH acknowledges that our learners may require flexibility in how they pay their fees.
To support our learners, we offer a structured Payment Plan which could be discussed.

Payment Plan

You have the flexibility to make payments as per an agreed amount and duration. Please note that REACH does not accept any payment of fees over $1500 at a time.

Government funded

If you enrol under a government subsidised option, your fees will be in accordance with the funding requirements as defined by the relevant funding body.

Please speak to the enrolment officer for further details.

ACT – Skilled Capital
NSW – Smart and Skilled program
WA – Jobs and Skills

*If you are not eligible for government funding, please contact our support team for other options