CHC32015 – Certificate III in Community Services
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
Potential Career Outcomes
- Youth Worker
- Community Care Worker
- Juvenile Justice Officer
- Assistant Community Worker
- Support Worker (Community Services)
- Residential Youth Worker
- Aboriginal or Torres Strait Islander Community Development Worker
Who could enrol
This course is suitable for a variety of learners such as:
- Those who would like to obtain new skills and knowledge, including those who are changing careers
- Those who wish to obtain a qualification in community services in order to gain employment in the sector
- Those employed in community services and wish to obtain a qualification and/or have their skills recognised.
This qualification includes 12 units of competency which comprise of 5 core and 7 elective units. Elective units have been carefully selected based on the industry consultation to ensure the learner achieves the desired vocational outcomes of the course.
Units of Competency:
- CHCCCS016 Respond to client needs
- CHCCOM005 Communicate and work in health or community services
- CHCDIV001 Work with diverse people
- HLTWHS002 Follow safe work practices for direct client care
- HLTWHS006 Manage personal stressors in the work environment
- CHCAOD001 Work in an alcohol and other drugs context
- CHCCCS005 Conduct individual assessments
- CHCCCS019 Recognise and respond to crisis situations
- CHCPRT001 Identify and respond to children and young people at risk
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCCCS015 Provide individualised support
- HLTAID011 Provide First Aid
The above elective units have been selected based on the industry requirements and in relation to the vocational outcome. REACH for Training may consider offering other preferred elective units based on the applicable training package requirements.
Up to 20 weeks (excluding holidays).
Study commitment required
We recommend a learner would require a minimum of 35-45 hours of commitment per week to complete this qualification. This includes participation in class, homework and self-study, work placement hours, assignment activities and assessments.
Training delivery method
Training is delivered in a blended mode including mixed mode, scheduled face-to-face learning in class and online learning activities.
Minimum 80 hours of work placement in an approved community services organisation.
Written assessment, Role Plays, Case studies, Project, Practical exercise and Workplace Observation.
Minimum 18 years
- Completed Year 10 or equivalent; or
- Minimum 1-year experience communicating in English
Completion of LLN Assessment at Level 3 of Australian Core Skills Framework (ACSF).
- Year 10 or equivalent; or
- Completed a Certificate II or higher level qualification
This qualification requires working in a community services environment which may involve:
- working for long hours standing and walking
- frequently engaging in manual handling tasks i.e., bending, squatting, kneeling, carrying, and repetitive movements for direct support.
This course is offered in a blended mode and the learning resources are accessible online through our Learning Management System (LMS). To ensure access to the learning resources, you would require:
- A personal computer/laptop/tablet or any mobile device
- Appropriate software e.g. Microsoft Office to engage with the learning and assessment
- High speed internet connectivity
- Audio/video/visual tools to engage with the interactive video materials
- Basic computer skills to engage with the LMS and in live online learning sessions.
Valid USI number is required. Ask us if you require any assistance in creating it on your behalf.
Valid and current email address
National Police Check
Working with Children Check or Working with Vulnerable People Check
This course requires you to complete a mandatory work placement of 80 hours within an approved community services organisation. This is to ensure that a learner has adequate opportunities of learning, practicing and demonstrating their skills in the workplace according to industry standards and based on the units of competency.
At REACH, our learners are responsible for finding a suitable workplace facility to undertake the mandatory work placement. However, our Student Support team is available to assist with strategies of identifying a suitable venue.
Approval of the facility
Once identified, our Work placement coordinators verify the suitability of the venue to ensure our learners will get opportunities of learning and practicing the required tasks.
- Work Placement Agreement between REACH and the employer;
- Insurance Certificate for undertaking work placement;
- Work Placement Logbook and other related materials.
Learner to organise
- Any other evidence requested by the employer e.g., proof of vaccination etc.
Undertaking work placement
Prior to the commencement of the work placement, learners are informed about:
- the workplace, their policy and procedures and the do’s and don’ts;
- the requirements of the work placement and the activities to be undertaken;
- the evidence to be recorded in the Work Placement Logbook.
REACH acknowledges that our learners may require flexibility in how they pay their fees.
To support our learners, we offer a structured Payment Plan which could be discussed.
You have the flexibility to make payments as per an agreed amount and duration. Please note that REACH does not accept any payment of fees over $1500 at a time.
If you enrol under a government subsidised option, your fees will be in accordance with the funding requirements as defined by the relevant funding body.
Please speak to the enrolment officer for further details.
*If you are not eligible for government funding, please contact our support team for other options
Flexible Training Options
- Classroom based
- Workplace based
Our National Presence
- Greater Sydney region
- Hunter & Maitland region
- Riverina region
- ACT – Belconnen, Queanbeyan
- WA – Mandurah, Perth
*Not all courses are offered from all locations. Please check at the time of application.
Learn from the Experts
All trainers are experienced industry practitioners.
Government Subsidised Training
*Not all courses are offered under all of the above mentioned government subsidised options. Please check at the time of application. Eligibility criteria apply.