Learners

At REACH we are committed to providing you with quality vocational education and training.

Our team are passionate about your success and will strive to provide you with the opportunity to fulfill your personal and professional desires. As an internationally recognised organisation we aim to provide learning pathways that will support your individual learning.

Unlike the traditional instructor-centered approach, we recognise that every learner is unique, and they bring their own knowledge, past experiences, education, and ideas – and this impacts how they take on board new information and learn.

Why Study With Us?

Nationally Recognized courses

All the courses at REACH for Training are fully recognised at national and state level.

Expert Trainers and Assessors

All the trainers at REACH are fully qualified with relevant Industry Knowledge and credible experience.

Gain practical work experience

We can help you find a suitable work placement to help you start your career.

Multiple Training Locations

REACH for Training provides vocational courses across NSW, ACT and WA.

Government subsidised programs

Eligible participants could access courses at a reduced cost or even free of cost.

Student Support Service

Student support is available Monday to Friday from 8.30am to 4.30pm (AEST) & 8am to 4pm (AWST).

Flexible Learning Options

Options to choose from face to face, online or blended learning methods.

Positive Learning Experience

Engaging learning sessions are delivered ensuring that learners are getting the support they need.

To provide more flexibility to the way you learn, REACH for Training offers some courses in a number of delivery methods.

Classroom Based

All training is undertaken in the classroom with a group of
students and a REACH Trainer or Assessor. It is a face-to-face
delivery and requires for you to attend regular classes to undertake
the course work. Although class-room based training is primarily
completed within a classroom it may also include practical field
trips and/or work placement.

Mixed-Mode Training

Training is undertaken through a mix of face-to-face and
blended (online components and face-to- face components) learning.
If you are studying by mixed-mode, you will have access to a REACH
Trainer or Assessor to assist with the course work. Although
mixed-mode training is primarily completed outside of the classroom
it may require some classroom based learning or face-to-face
practical exercises to be undertaken.

Work-Based Training

Training is completed through a work training program or an
Apprenticeship or Traineeship. Students completing study through a
work training program may be required to attend classroom-based
training or undertake mixed-mode training as determined by their
employer. Students undertaking an Apprenticeship or Traineeship will
complete their course work under a national training contract. students undertaking an Apprenticeship
or Traineeship will be released from their normal work duties to
receive training, to be assessed and to meet with their REACH
Trainer or Assessor.  

How Government Subsidy works

Government funded vocational education and training (VET) in
Australia is funded by the Commonwealth and State and Territory Governments.

State and Territory Governments are responsible for the delivery
of VET services and provide recurrent appropriations for VET through annual budget
cycles.

REACH for Training has taken an initiative to participate in
various State and Commonwealth Government subsidised programs.

The subsidy from the government is paid direct to the training
provider.

The student pays a portion of the qualification price (known as
the “student fee”).

Fees and Concessions

Fee Information

In accordance with applicable Commonwealth and State legislation, REACH for Training is entitled to charge fees for items or services provided to students undertaking a course of study. The fee may vary depending on the course that you are enrolling in, the funding available for that course, the delivery method and whether you are eligible for a concession. Generally, course fees are used to cover the cost of items such as course
materials or text books, student services and training and assessment services. For more
information please view our Course Fees, Payment and Refund Policy located in
the Student Information Handbook Information Handbook.  

Payment Options and Assistance

At REACH for Training we offer a range of payment options and assistance to support you
to complete your study and achieve your goals. Students have a number of flexible
payment options that include up-front payments, pay-as-you-go or tailored payment plans.
  For students who may be experiencing financial difficulty, REACH for Training are more
than happy to discuss a flexible payment plan or refer students to a welfare support
network for assistance.

Travel Concessions

Under State and Territory legislation, students undertaking tertiary education may be eligible for subsidised travel or travel concessions. To find out more information please refer to the relevant website for your State or Territory.

Childcare and Rebates

At REACH for Training, many of our students are also parents and we know that studying
while looking after a family can be hard. To assist students to fulfill their family and
study commitments, REACH can provide students with information on childcare options in
the local community. It is also important to check if you are eligible for the Federal
Government Child Care Subsidy. For more information on the Child Care Subsidy, please
visit Department of Human Services.

*For more information on course fees, please visit the course pages.

Skills Recognition

Recognition of Prior Learning (RPL) and Credit Transfer is an assessment
process designed to identify and assess the prior knowledge and skills of a student. It
includes assessing previous and current education and training, work and life experience
and knowledge.

How to Apply for an RPL?

When enrolling in a course, students are asked to indicate if they would like to
apply for RPL or Credit Transfer on the Application/Enrolment Form. Once a student has
completed the enrolment process, they will need to complete the Application for
Recognition Form and supply relevant evidence to their Trainer or Assessor.

For more information on Recognition of Prior Learning (RPL) and Credit Transfer
please refer to our  Learner Handbook.

Learner Community

Student Frequently Asked Questions

Yes. Under certain circumstances your traineeship can be extended,
however this process can take some time and applying for an
extension should be considered as early as possible for the most
favourable outcome. You should speak to REACH and/or your
Apprenticeship centre if you are considering applying for an
extension.

Fee for Service is a delivery method where the student studies
purchasing their units as they go.

A qualified trainer and assessor will mark all of your assessments
and will notify you of your competencies via email or phone. All
assessments being sent via mail should be sent to PO Box 80
Blacktown NSW 2148.

To participate in a Traineeship /
Apprenticeship, a student must be an Australian citizen or permanent
resident working full or part time in a service. The student must
have the cooperation of their service.

A new entrant trainee has begun their
traineeship within 3 months of full time employment or 12 months of
part time employment with their service. An existing worker trainee
has begun their traineeship after 3 months of full time employment
or 12 months of part time employment with their service. Unlike New
Entrant traineeships, the Government does not fund REACH for
Existing Worker Traineeships and therefore REACH must
invoice the employer to cover the training costs. In most cases the
incentives the employer receives from the Commonwealth Government
will offset these costs.

The Australian Apprenticeship Support Network (Apprenticeship
Network) replaced Australian Apprenticeships Centres
nationally on 1 July 2015.

The Australian Government is investing up to $190 million
annually in the Apprenticeship Network to make it easier for
employers to recruit, train and retain apprentices and
better support individuals to succeed in the proven earning
and learning pathway apprenticeships provide.

A total of 11 Apprenticeship Network providers will deliver
support services to employers and Australian Apprentices*
from more than 420 locations nationally, including in rural
and remote areas.

Apprenticeship Network providers will provide advice and
support services tailored to the needs of employers and
apprentices throughout the apprenticeship lifecycle – from
pre-commencement to completion – through:

  • Universal services for all employers
    and apprentices, providing essential administrative
    support, payment processing and regular contact; and
  • Targeted services for employers and
    individuals assessed as needing additional support to
    complete the apprenticeship.

New pre-commencement services including screening, testing
and job-matching will be available to targeted clients to
get the right apprentice in the right apprenticeship with
the right employer.

New targeted in-training support services, such as mentoring,
will help apprentices and employers at-risk of not
completing the apprenticeship arrangement to work through
issues and difficulties.

Apprenticeship Network providers can also provide assistance
to individuals who may be unsuited to an apprenticeship to
identify alternative training pathways.

To find your local AASN, please follow this link https://www.australianapprenticeships.gov.au/find-my-aasn/full-list

Yes, however your Traineeship will need to
be cancelled and restarted with the cooperation of your new
employer. REACH & The Australian Apprenticeship Support Network
(AASN) will need to be notified of the cancellation to discontinue
training & incentives. REACH will issue a statement of attainment
for your units completed which can be used for credit transfer upon
beginning your new traineeship.

Yes. You should be withdrawn from routine
work duties, with pay, for a minimum of 3 hours per week for the
purpose of undertaking formal training/learning/assessment
activities. A trainee should contact REACH if they have any concerns
regarding this time on.

You should allow up to 30 working days for
your certificate to arrive in the mail. However if you have an
outstanding enrolment fee or unsigned forms, this can attribute to
your certificate being withheld. REACH will do all they can to
contact you regarding these issues, however please feel free to
contact a REACH team member on 1300 361 343 if you have any
concerns.

No. You will have 3 months from the time of
your Cert III completion to roll over to a Diploma Traineeship to
still be considered a New Entrant Trainee. However you will need to
complete the Traineeship as an Existing Worker if you don’t enrol
within this 3 month time frame

Absolutely! Just call REACH on 1300 361 343
between 9am – 4pm Monday to Friday.

Yes. However you will need to contact your
Australian Apprenticeship Support Network and State / Territory
Education and Training Department to have your training plan
amended. REACH will be notified of the suspension and will
discontinue training until your Apprenticeship / Traineeship
recommences

Yes. Under certain circumstances your
Apprenticeship / Traineeship can be extended, however this process
can take some time and applying for an extension should be
considered as early as possible for the most favourable outcome. You
should speak to REACH and/or your AASN if you are considering
applying for an extension.

If you are having problems with your
employer, you should contact the local FairWork Ombusman http://www.fairwork.gov.au/find-help-for/apprentices-and-trainees

For wage rates and conditions of employment
go to www.industrialrelations.nsw.gov.au or call 13 16 28

Contact your AASN or State / Territory
Education and Training Department’s Traneeships website provides a
wide range of information for new and current trainees.

The trainee needs to utilise their nominated
supervisor at the centre or they can call their trainer direct. All
trainees will receive their trainer’s mobile number. If they cannot
contact their trainer they can call REACH and we will ensure that
contact is made by the trainer as soon as possible

New entrant Traineeships – employees who have been working in
a full time capacity for up to 3 months or working part time
or casual for up to 12 months

Existing worker Traineeships – employees who have been
working in a full time capacity 3 months or more or working
part time or casual for 12 months or more. (Only Cert IV or
higher qualifications are eligible at this time)

Employer FFS Traineeships – funding is only provided by the
federal government to the employer and there is no state
funding to the training organisation, hence the employer is
charged for the training carried out. This would usually not
exceed the funding that the employer will receive

To check the eligibility of an employee to undertake
a Traineeship, or whether you are eligible to receive
incentive payments refer to Australian Apprenticeship
Support Network (AASN) centre

In all instances, a request must be made
directly to State / Territory Education and Training Department by
completing the appropriate form. REACH should also be advised so
that our records can be updated and our trainers advised so as to
avoid unnecessary visits to your centre.

Fee for Service is a delivery method where the student studies
purchasing their units as they go.

A qualified trainer and assessor will mark all of your assessments and
will notify you of your competencies via email or phone. All assessments
being sent via mail should be sent to PO Box 80 Blacktown NSW 2148.

For wage rates and conditions of employment go
to www.industrialrelations.nsw.gov.au or call 13 16 28

Contact your AASN or State / Territory Education
and Training Department’s Traneeships website provides a wide range of
information for new and current trainees.

The trainee needs to utilise their nominated
supervisor at the centre or they can call their trainer direct. All
trainees will receive their trainer’s mobile number. If they cannot
contact their trainer they can call REACH and we will ensure that
contact is made by the trainer as soon as possible

New entrant Traineeships – employees who have been working in a
full time capacity for up to 3 months or working part time or
casual for up to 12 months

Existing worker Traineeships – employees who have been working in
a full time capacity 3 months or more or working part time or
casual for 12 months or more. (Only Cert IV or higher
qualifications are eligible at this time)

Employer FFS Traineeships – funding is only provided by the
federal government to the employer and there is no state funding
to the training organisation, hence the employer is charged for
the training carried out. This would usually not exceed the
funding that the employer will receive

To check the eligibility of an employee to undertake a
Traineeship, or whether you are eligible to receive
incentive payments refer to Australian Apprenticeship
Support Network (AASN) centre

In all instances, a request must be made
directly to State / Territory Education and Training Department by
completing the appropriate form. REACH should also be advised so that
our records can be updated and our trainers advised so as to avoid
unnecessary visits to your centre.

Student Journey

Enrolment

We believe in making the enrolment process as easy as possible.

Induction

Induction will provide students with all the information they need to undertake their
training course.

Training

All our courses combine theoretical and practical knowledge to ensure students receive
job-ready education.

Assessment

All aspects of the unit of competency are held and can be applied in an industry context.

Support & Monitoring

We provide our learners with additional support, advice or assistance to help achieve
positive learning outcomes.

Award

A student’s achievement in a course of study leads to a nationally recognised
qualification.

Job Search Assistance

This provides opportunity to learn practical job skill providing a path into the
workforce.

Awards

Testimonials

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