At REACH we are committed to providing you with quality vocational education and training.
Our team are passionate about your success and will strive to provide you with the opportunity to fulfill your personal and professional desires. As an internationally recognised organisation we aim to provide learning pathways that will support your individual learning.
Unlike the traditional instructor-centered approach, we recognise that every learner is unique, and they bring their own knowledge, past experiences, education, and ideas – and this impacts how they take on board new information and learn.
Why Study With Us?
Nationally Recognized courses
All the courses at REACH for Training are fully recognised at national and state level.
Expert Trainers and Assessors
All the trainers at REACH are fully qualified with relevant Industry Knowledge and credible experience.
Gain practical work experience
We can help you find a suitable work placement to help you start your career.
Multiple Training Locations
REACH for Training provides vocational courses across NSW, ACT and WA.
Government subsidised programs
Eligible participants could access courses at a reduced cost or even free of cost.
Student Support Service
Student support is available Monday to Friday from 8.30am to 4.30pm (AEST) & 8am to 4pm (AWST).
Flexible Learning Options
Options to choose from face to face, online or blended learning methods.
Positive Learning Experience
Engaging learning sessions are delivered ensuring that learners are getting the support they need.
To provide more flexibility to the way you learn, REACH for Training offers some courses in a number of delivery methods.
Mixed-Mode – Face-to-Face
Training is delivered in a classroom setting with a REACH Trainer or Assessor, either in person at a REACH campus or virtually via MS Teams. Learners are expected to attend all scheduled classes, whether face-to-face or virtual.
Mixed-Mode – On the Job
This is for learners employed in the industry (full-time or part-time) and completing their course via distance learning. Some classroom attendance may be required. Where possible, a REACH trainer/assessor will visit the workplace to provide support and check progress.
Traineeship / Apprenticeship
For learners employed under a national traineeship or apprenticeship, REACH works closely with the employer and supervisor to coordinate on-the-job training and assessment. Learners will be mentored at work and must also be released from normal duties to attend training, be assessed, and meet with their REACH trainer and assessor.
How Government Subsidy works</h3 >
Government funded vocational education and training (VET) in
Australia is funded by the Commonwealth and State and Territory Governments.
State and Territory Governments are responsible for the delivery
of VET services and provide recurrent appropriations for VET through annual budget
cycles.
REACH for Training has taken an initiative to participate in
various State and Commonwealth Government subsidised programs.
- New South Wales: Smart and Skilled
- Australian Capital Territory: Skilled Capital
The subsidy from the government is paid direct to the training
provider.
The student pays a portion of the qualification price (known as
the “student fee”).
Fees and Concessions
Fee Information
In accordance with applicable Commonwealth and State legislation, REACH for Training is entitled to charge fees for items or services provided to students undertaking a course of study. The fee may vary depending on the course that you are enrolling in, the funding available for that course, the delivery method and whether you are eligible for a concession. Generally, course fees are used to cover the cost of items such as course
materials or text books, student services and training and assessment services. For more
information please view our Course Fees, Payment and Refund Policy located in
the Student Information Handbook Information Handbook.
Payment Options and Assistance
At REACH for Training we offer a range of payment options and assistance to support you
to complete your study and achieve your goals. Students have a number of flexible
payment options that include up-front payments, pay-as-you-go or tailored payment plans.
For students who may be experiencing financial difficulty, REACH for Training are more
than happy to discuss a flexible payment plan or refer students to a welfare support
network for assistance.
Travel Concessions
Under State and Territory legislation, students undertaking tertiary education may be eligible for subsidised travel or travel concessions. To find out more information please refer to the relevant website for your State or Territory.
- Australian Capital Territory :Transport Canberra
- New South Wales: Transport NSW
Childcare and Rebates
At REACH for Training, many of our students are also parents and we know that studying
while looking after a family can be hard. To assist students to fulfill their family and
study commitments, REACH can provide students with information on childcare options in
the local community. It is also important to check if you are eligible for the Federal
Government Child Care Subsidy. For more information on the Child Care Subsidy, please
visit Department of Human Services.
*For more information on course fees, please visit the course pages.
Skills Recognition
Recognition of Prior Learning (RPL) and Credit Transfer is an assessment
process designed to identify and assess the prior knowledge and skills of a student. It
includes assessing previous and current education and training, work and life experience
and knowledge.
How to Apply for an RPL?
When enrolling in a course, students are asked to indicate if they would like to
apply for RPL or Credit Transfer on the Application/Enrolment Form. Once a student has
completed the enrolment process, they will need to complete the Application for
Recognition Form and supply relevant evidence to their Trainer or Assessor.
For more information on Recognition of Prior Learning (RPL) and Credit Transfer
please refer to our Learner Handbook.
Traineeship
Learner Community
Student Frequently Asked Questions
To be eligible, you must be an Australian citizen or permanent resident working full-time (less than 3 months) or part-time (less than 12 months) in a relevant service or workplace within NSW or ACT. For eligible qualifications, visit our state training information. Your employer must agree to support the traineeship and sign a Training Contract.
REACH will work with you and your employer to set up your Training Plan. Contact your Australian Apprenticeships Support Network (AASN) to confirm eligibility and access any government incentives: www.australianapprenticeships.gov.au
A New Entrant traineeship applies if you have been in your role for less than 3 months (full-time) or less than 12 months (part-time/casual).
An Existing Worker traineeship applies if you have been employed longer than those thresholds. Government funding is not available, so training costs are invoiced to the employer. Commonwealth employer incentives typically offset these costs.
Yes – extensions, suspensions, and cancellations are all possible depending on your circumstances. A formal request must be submitted to your State or Territory Education and Training Department using the appropriate form.
Please also notify REACH so we can update your records and advise your trainer. If you are considering an extension, apply as early as possible for the best outcome. Call REACH on 1300 361 343 or speak with your AASN.
Yes. As a trainee, you are entitled to be released from normal work duties with pay for a minimum of 3 hours per week to complete formal training, learning, and assessment activities, subject to the arrangement with your employer.
If your employer is not providing this time, please contact REACH as soon as possible so we can help resolve the issue.
Your current traineeship will need to be formally cancelled and restarted with your new employer. REACH and your AASN must be notified so training is paused.
Statements of Attainment will be issued for all successfully completed units.
In all instances, a request must be made directly to State / Territory Education and Training Department by completing the appropriate form.
Mixed Mode combines digital self-paced learning through REACH LMS with scheduled face-to-face or virtual sessions (via Microsoft Teams) with your trainer.
This model allows you to complete theory components in your own time while still receiving direct trainer guidance during scheduled contact and training hours. Your Training Plan will outline your specific schedule and requirements.
Attendance requirements depend on your course and delivery mode. For Mixed Mode – Face-to-Face, you are expected to attend all scheduled sessions, whether in person at a REACH campus or virtually via Microsoft Teams.
For Mixed Mode – On the Job, you complete training through distance learning, with some classroom or workplace visits required. Your trainer will provide a clear schedule at the start of your course.
Absolutely. REACH offers flexible delivery options designed to work around employment commitments. Many learners complete their studies through our Mixed Mode – On the Job pathway, which structures training around your work schedule.
If you are enrolled in a Traineeship or Apprenticeship, your employer is also required to release you for a minimum of 3 hours per week for training activities. Speak with your trainer to build a plan that suits your situation.
Yes – where applicable. If your course includes a mandatory work placement component, REACH trainers may visit your workplace to provide support, conduct observations and complete assessment activities. Workplace visits are especially important for Traineeship and Apprenticeship learners.
The frequency of visits is outlined in your Training Plan and will be coordinated with you and your employer or supervisor
You will need a reliable internet connection and a device (computer, laptop, tablet, or smartphone) with a camera and microphone for virtual sessions via Microsoft Teams. To access your learning materials, assessments, and resources through the REACH LMS, any modern web browser is suitable. However, we strongly recommend using a computer or laptop when accessing and submitting your assessments.
If you have concerns about technology access or internet connectivity, please let your trainer know so REACH can help identify options or adjustments.
All learning materials, assessments, and resources are available through REACH LMS. Log in at any time using your student portal credentials.
If you have not yet received your login details, contact REACH on 1300 361 343 or email enquiry@reachfortraining.com.au and we will get you set up.
Use the ‘Forgot Password’ link on the REACH LMS login page to reset your password.
If you continue to have trouble accessing your account, contact REACH learner support on 1300 361 343 (Mon-Fri 8:30am-4:30pm) and a team member will assist you promptly.
Yes – REACH LMS is accessible via any modern internet-connected device, including smartphones and tablets however we strongly recommend using a computer or laptop when accessing and submitting assessments. We recommend using an up-to-date browser (Chrome, Safari, or Edge) for the best experience.
If you experience technical issues, please contact REACH support so we can assist.
Most learning resources are housed within REACH LMS and are available to view and complete digitally. Soft copy downloads are not provided separately, as all materials are accessible through the LMS.
If you require a hard copy resource for accessibility or other reasons, please speak with your trainer or contact REACH support to discuss your options.
Your trainer will notify you when new learning content or assessments are available. You may also receive notifications through REACH LMS directly.
We encourage you to log in regularly and check your course dashboard. If you have questions about your progress or upcoming tasks, contact your trainer or call 1300 361 343.
REACH offers a range of support services including academic support from your trainer, Language, Literacy, Numeracy and Digital (LLND) assistance, administrative support, technical assistance with navigating the REACH LMS and accessing online learning resources, reasonable adjustments for learners with a disability, assistance with finding work placement, wellbeing and welfare referrals, and flexible payment plans for financial difficulty.
Full details are outlined in the Learner Information Handbook available on the REACH website.
Our learner support team is available Monday to Friday, 8:30am – 4:30pm.
Call 1300 361 343 or email enquiry@reachfortraining.com.au. If your trainer is unavailable, any REACH team member can assist or arrange a call back as soon as possible.
If you are finding your course difficult, please reach out to your trainer in the first instance. They can provide additional guidance, adjust learning strategies, or refer you to specialist support services.
REACH also offers LLND support for learners who need help with reading, writing, or numeracy. Contact us on 1300 361 343 to discuss your needs confidentially.
REACH takes all concerns seriously. You may submit a formal complaint using the Complaint Form available on the website. If you are unsatisfied with the outcome, an Appeal Form is also available.
The full complaints and appeals process is outlined in the Learner Information Handbook.
If you need to pause your enrolment due to health, family, or personal reasons, please contact REACH as soon as possible. In many cases, a deferral or enrolment variation can be arranged.
Complete the Enrolment Variation Request Form or speak with your trainer or learner support team to explore your options.
Course fees vary depending on the qualification, delivery mode, funding availability, and whether you are eligible for a concession. Fees generally cover training and assessment services, course materials, and learner support.
Visit your course page for specific fee information or contact REACH on 1300 361 343.
REACH offers flexible payment options including upfront payment, pay-as-you-go, and tailored payment plans. If you are experiencing financial hardship, please speak with our team.
We are happy to arrange a suitable plan or refer you to external welfare support services. Full details are available in the Learner Information Handbook.
Eligible learners in NSW may access funding through the Smart and Skilled program. ACT learners may access funding through Skilled Capital. Concession rates may apply for holders of a Health Care Card, Pensioner Concession Card, or similar.
Contact us before enrolling to find out what you may be eligible for.
REACH’s refund policy is outlined in full in the Learner Information Handbook.To request a refund, complete the Refund Request Form available on the website.
Refund eligibility and timelines vary depending on the circumstances of withdrawal. If you have questions about your specific situation, contact our team on 1300 361 343.
REACH understands that financial circumstances can change. If you are struggling to meet your fee obligations, contact us as early as possible.
We can discuss a flexible payment plan, review your eligibility for a government concession, or connect you with community financial support services. We are committed to helping you continue your studies wherever possible.
Please allow up to 30 working days from the date of your completion for your certificate to arrive by mail. Certificates may be delayed if there are outstanding fees or unsigned documentation on your file.
REACH will attempt to contact you if this is the case. If your certificate has not arrived after 30 working days, call 1300 361 343. You can also verify your award at any time via the Award Verification portal on the REACH website.
RPL is an assessment process that recognises the skills and knowledge you have already gained through previous work experience, life experience, or informal learning even if it was never formally assessed.
To apply, indicate your interest on your Application/Enrolment Form. Once enrolled, you will complete a Recognition Application Form and provide supporting evidence to your trainer or assessor. For full details, refer to the Learner Information Handbook.
Credit Transfer (CT) applies when you have already completed an identical or equivalent unit of competency through another accredited training provider. REACH will recognise that completion and grant credit, so you won’t need to repeat the unit.
Unlike RPL (which assesses undocumented skills), Credit Transfer requires a verified Statement of Attainment or qualification transcript from your previous provider. Indicate prior completions on your enrolment form to discuss with your trainer.
Evidence for RPL may include employment records, position descriptions, performance reviews, work samples, third-party reports from supervisors, photographs of work completed, or records of prior training and professional development.
The type and amount of evidence required varies depending on the units being assessed. Your trainer will guide you through the evidence-gathering process.
Yes. Contact REACH on 1300 361 343 or email enquiry@reachfortraining.com.au to request a replacement certificate or Statement of Attainment. A reissue fee may apply – $250 for Qualification certificates and $100 for Statement of Attainment. For Short courses – a re-issue fee of $100 (or higher, depending on the relevant State registering authority) applies.
In the meantime, you can verify your award online through the Award Verification portal on the REACH website, which provides third-party confirmation of your qualification.
Student Journey
Enrolment
We believe in making the enrolment process as easy as possible.
Induction
Induction will provide students with all the information they need to undertake their
training course.
Training
All our courses combine theoretical and practical knowledge to ensure students receive
job-ready education.
Assessment
All aspects of the unit of competency are held and can be applied in an industry context.
Support & Monitoring
We provide our learners with additional support, advice or assistance to help achieve
positive learning outcomes.
Award
A student’s achievement in a course of study leads to a nationally recognised
qualification.
Job Search Assistance
This provides opportunity to learn practical job skill providing a path into the
workforce.
Awards
2022 Winner
WINNER of the Community Services Excellence Award
IABCA
2022 Finalist
Finalist for the Outstanding Education Service Award
Hunter Local Business Awards
2022 Finalist
Finalist for the Outstanding Community Organisation Award
Wagga Wagga Golden Crow Awards
2021 Finalist
Finalist for the Excellence in Business Award
Hunter Business Awards
2021 Finalist
Finalist for the ACT Vocational Student of the Year Award
Skills Canberr
2021 Finalist
Finalist for the Excellence in Education & Training Award
WSABE AWARD
2021 Finalist
Finalist for the Small Business Award
ALCOA Peel Business Excellence Awards
2021 Finalist
Finalist for the Community Engagement Award
ALCOA Peel Business Excellence Awards
2019 Finalist
Finalist for the Excellence in Education, Training and Careers Award
WSABE Awards
2019 WINNER
WINNER of the Vocational Student of the Year Award
NSW Training Award
2019 Finalist
Finalist for the Hunter Region Local Business Award
WSABE Awards
2018 Finalist
Finalist for the Business Excellence Award
WSABE Awards
2017 Finalist
Finalist for the ACT Vocational Student of the Year Award
Skills Canberra
2016 WINNER
WINNER of the Small Business of the Year Awar
IABCA Awards
2016 WINNER
WINNER of the Small Business of the Year Awar
IEC Awards