CHC42021 – Certificate IV In Community Services
This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services. Workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.
Potential Career Outcomes
- Community Health Worker
- Family Support Worker
- Community Legal Officers
- Aboriginal Health Education Officer
- Community Services Case Worker
Who could enrol
This course is suitable for a variety of learners such as
- Those who would like to obtain new skills and knowledge, including those who are changing careers
- Those who wish to obtain a qualification in Community Services in order to gain employment in the sector
- Those employed in community services and wish to obtain a qualification and/or have their skills recognised.
This qualification includes 15 units of competency which comprise of 7 core and 8 elective units. Elective units have been carefully selected based on the industry consultation to ensure the learner achieves the desired vocational outcomes of the course.
Units of Competency
- CHCADV001 Facilitate the interests and rights of clients
- CHCCOM002 Use communication to build relationships
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCDIV001 Work with diverse people
- CHCLEG001 Work legally and ethically
- CHCPRP001 Develop and maintain networks and collaborative partnerships
- HLTWHS002 Follow safe work practices for direct client care
- CHCPRT025 Identify and report children and young people at risk
- CHCCCS004 Assess co-existing needs
- CHCCCS019 Recognise and respond to crisis situations
- CHCGRP002 Plan and conduct group activities
- CHCAOD001 Work in an alcohol and other drugs context
- CHCCSM013 Facilitate and review case management
- CHCSOH013 Work with people experiencing or at risk of homelessness
- HLTAID011 Provide First Aid
The above elective units have been selected based on the industry requirements and in relation to the vocational outcome. REACH for Training may consider offering other preferred elective units based on the applicable training package requirements.
Up to 26 weeks (excluding holidays).
Study commitment required
We recommend a learner would require a minimum of 35-45 hours of commitment per week to complete this qualification. This includes participation in class, homework and self-study, work placement hours, assignment activities and assessments.
Training delivery method
Training is delivered in a blended mode including mixed mode, scheduled face-to-face learning in class and online learning activities.
Written assessment, Practical exercises, Role play, Case studies, Project, and Workplace Observation.
Minimum of 18 years
- Completed Year 10 or equivalent; or
- Minimum 1-year experience communicating in English
Completion of LLN Assessment at Level 4 of Australian Core Skills Framework (ACSF).
- Year 10 or equivalent; or
- Completed a Certificate III or higher level qualification.
This qualification requires working in a Community Services Organisation which may involve:
- working for long hours standing and walking
- frequently engaging in manual handling tasks i.e., bending, squatting, kneeling, carrying, and repetitive movements for direct support.
This course is offered in a blended mode and the learning resources are accessible online through our Learning Management System (LMS). To ensure access to the learning resources, you would require:
- A personal computer/laptop/tablet or any mobile device
- Appropriate software e.g. Microsoft Office to engage with the learning and assessment
- High speed internet connectivity
- Audio/video/visual tools to engage with the interactive video materials
- Basic computer skills to engage with the LMS and in live online learning sessions
Valid USI number is required. Ask us if you require any assistance in creating it on your behalf.
Valid and current email address
National Police Check
Working with Children Check or Working with Vulnerable People Check
This course requires you to complete a mandatory work placement of 120 hours within an approved Community Services Organisation. This is to ensure that a learner has adequate opportunities of learning, practicing and demonstrating their skills in the workplace according to industry standards and based on the units of competency.
At REACH, our learners are responsible for finding a suitable workplace facility to undertake the mandatory work placement. However, our Student Support team is available to assist with strategies of identifying a suitable venue.
Approval of the facility
Once identified, our Work placement coordinators verify the suitability of the venue to ensure our learners will get opportunities of learning and practicing the required tasks.
- Work Placement Agreement between REACH and the employer;
- Insurance Certificate for undertaking work placement;
- Work Placement Logbook and other related materials.
Learner to organise:
- Any other evidence requested by the employer e.g., proof of vaccination etc.
Undertaking work placement
Prior to the commencement of the work placement, learners are informed about:
- the workplace, their policy and procedures and the do’s and don’ts;
- the requirements of the work placement and the activities to be undertaken;
- the evidence to be recorded in the Work Placement Logbook.
REACH acknowledges that our learners may require flexibility in how they pay their fees. To support our learners, we offer a structured Payment Plan which could be discussed
You have the flexibility to make payments as per an agreed amount and duration. Please note that REACH does not accept any payment of fees over $1500 at a time.
If you enrol under a government subsidised option, your fees will be in accordance with the funding requirements as defined by the relevant funding body.
Please speak to the enrolment officer for further details.
*If you are not eligible for government funding, please contact our support team for other options
Flexible Training Options
- Classroom based
- Workplace based
Our National Presence
- Greater Sydney region
- Hunter & Maitland region
- Riverina region
- ACT – Belconnen, Queanbeyan
- WA – Mandurah, Perth
*Not all courses are offered from all locations. Please check at the time of application.
Learn from the Experts
All trainers are experienced industry practitioners.
Government Subsidised Training
*Not all courses are offered under all of the above mentioned government subsidised options. Please check at the time of application. Eligibility criteria apply.