CHC52021 – Diploma of Community Services

This qualification includes 20 units of competency which comprises of 12 core and 8 elective units. Elective units have been carefully selected based on the industry consultation to ensure the learner achieves the desired vocational outcomes of the course.

Units of Competency

Core

• CHCCCS004 Assess co-existing needs
• CHCCCS007 Develop and implement service programs
• CHCCCS019 Recognise and respond to crisis situations
• CHCCSM013 Facilitate and review case management
• CHCDEV005 Analyse impacts of sociological factors on people in community work and services
• CHCDFV001 Recognise and respond appropriately to domestic and family violence
• CHCDIV001 Work with diverse people
• CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
• CHCLEG003 Manage legal and ethical compliance
• CHCMGT005 Facilitate workplace debriefing and support processes
• CHCPRP003 Reflect on and improve own professional practice
• HLTWHS003 Maintain work health and safety

Elective

• CHCSOH013 Work with people experiencing or at risk of homelessness
• CHCMHS013 Implement trauma informed care
• CHCCCS009 Facilitate responsible behaviour
• CHCMHS007 Work effectively in trauma informed care
• CHCADV002 Provide advocacy and representation services
• CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
• CHCCSM014 Provide case management supervision
• CHCPRP001 Develop and maintain networks and collaborative partnerships

The above elective units have been selected based on the industry requirements and in relation to the vocational outcome. REACH for Training may consider offering other preferred elective units based on the applicable training package requirements.

Duration

Up to 42 weeks (excluding holidays).

Study commitment required

We recommend a learner would require a minimum of 35-45 hours of commitment per week to complete this qualification. This includes participation in class, homework and self-study, work placement hours, assignment activities and assessments.

Training is delivered in a blended mode including mixed mode, scheduled face-to-face learning in class and online learning activities.

Work placement

Minimum 200 hours of work placement in an approved Community Services Organisation.

Assessments methods

Written assessments, Practical exercise, Role play, Case studies, Project, and Workplace Observations.

Age

Minimum of 18 years

English

• Completed Year 12 or equivalent; or
• Minimum 1-year experience communicating in English

LLN

Completion of LLN Assessment at Level 4 of Australian Core Skills Framework (ACSF).

Academic requirements

• Year 12 or equivalent; or
• Completed a Certificate III or higher level qualification

Physical requirements

This qualification requires working in a Community Services Organization which may involve:

• working for long hours standing and walking
• frequently engaging in manual handling tasks i.e., bending, squatting, kneeling, carrying, and repetitive movements for direct support

Technology requirements

This course is offered in a blended mode and the learning resources are accessible online through our Learning Management System (LMS). To ensure access to the learning resources, you would require:

• A personal computer/laptop/tablet or any mobile device
• Appropriate software e.g. Microsoft Office to engage with the learning and assessment
• High speed internet connectivity
• Audio/video/visual tools to engage with the interactive video materials
• Basic computer skills to engage with the LMS and in live online learning sessions.

USI Number

Valid USI number is required. Ask us if you require any assistance in creating it on your behalf.

Other requirements

Valid and current email address

National Police Check

Working with Children Check or Working with Vulnerable People Check

This course requires you to complete a mandatory work placement of 200 hours within an approved Community Services Organisation. This is to ensure that a learner has adequate opportunities of learning, practicing and demonstrating their skills in the workplace according to industry standards and based on the units of competency.

Requirements

At REACH, our learners are responsible for finding a suitable workplace facility to undertake the mandatory work placement. Our student support team is available to assist with strategies of identifying a suitable venue.

Approval of the facility

Once identified, our Work placement coordinators verify the suitability of the venue to ensure our learners will get opportunities of learning and practicing the required tasks.

Documents required

REACH provides:

• Work Placement Agreement between REACH and the employer;
• Insurance Certificate for undertaking work placement;
• Work Placement Logbook and other related materials.

Learner to organise:

• Any other evidence requested by the employer e.g., proof of vaccination etc.

Undertaking work placement

Prior to the commencement of the work placement, learners are informed about:

• the workplace, their policy and procedures and the do’s and don’ts;
• the requirements of the work placement and the activities to be undertaken;
• the evidence to be recorded in the Work Placement Logbook.

REACH acknowledges that our learners may require flexibility in how they pay their fees. To support our learners, we offer a structured Payment Plan which could be discussed.

Payment Plan

You have the flexibility to make payments as per an agreed amount and duration. Please note that REACH does not accept any payment of fees over $1500 at a time.

Government funded:

If you enrol under a government subsidised option, your fees will be in accordance with the funding requirements as defined by the relevant funding body.

Please speak to the enrolment officer for further details.

ACT – Skilled Capital
NSW – Smart and Skilled program
WA – Jobs and Skills

*If you are not eligible for government funding, please contact our support team for other options