SITHFAB021 – Provide Responsible Service Of Alcohol
The Responsible Service of Alcohol (RSA) competency is a unit of competence that all employees must hold to work in premises where alcohol services are provided. The course aims to provide participants with the knowledge and understanding necessary to serve alcohol responsibly.
Participants are provided with codes of practice that will allow them to provide responsible service of alcohol and allow them to provide information and assistance to customers in order to ensure the practice of providing responsible service of alcohol.
Everyone involved in the sale, service including promotional service and supply of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff. This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.
Potential Career Pathway
Statement of Attainment in SITHFAB021 Provide responsible service of alcohol from SIT20322 Certificate II in Hospitality.
- Sell or serve alcohol responsibly
- Assist customers to drink within appropriate limits
- Assess alcohol affected customers and identify those with whom sale or service must be refused.
Interim Certificate and Competency Card: Liquor and Gaming NSW.
Who could enrol:
Who could enrol:
- Those who would like to obtain new skills and knowledge, including those who are changing careers
- Those who wish to obtain a Statement of Attainment in order to gain employment in the hospitality industry
- Those employed within the hospitality industry and wish to obtain a Statement of Attainment and/or have their skills recognised.
This Statement of Attainment includes one (1) unit of competency; SITHFAB021 Provide responsible service of alcohol.
This short course equips you with knowledge and skills required to provide responsible service of alcohol, and to assist those customers who may be at risk of or are already experiencing harm from alcohol. Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.
The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.
Up to 6 hours face-to face training from 9:00 am till 3:30 pm.
In order to undertake this Statement of Attainment, the learner commitment is expected to be at a minimum of 6 to 8 hours. This includes class participation and assessment activities.
Training delivery method:
Training is delivered in a scheduled face-to-face learning in class.
No work placement is required.
Written/oral, observation/demonstration, project, and practical assessments.
Minimum 18 Years old.
Completion of LLN Assessment for short course.
There is no academic entry requirement for this Statement of Attainment.
This course equips you with knowledge and skills required to provide services to alcohol within any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries. It includes performing tasks standing and moving for long hours, working in a high-pressure environment, following the principles of responsible service of alcohol, assisting customers to drink within appropriate limits, assessing alcohol affected customers and identifying those to whom sale or service must be refused, and refusing to provide alcohol.
This course is offered in a face-to-face classroom. No technology requirement is applicable.
Valid USI number is required. Ask us if you require any assistance in creating it on your behalf.
- Valid and current email address.
Work placement is not applicable for the completion of SITHFAB021 Provide responsible service of alcohol.
REACH acknowledges that our learners may require flexibility in how they pay their fees. To support our learners, we offer a structured Payment Plan which could be discussed.
You have the flexibility to make payments as per an agreed amount and duration. Please note that REACH does not accept any payment of fees over $1500 at a time.
If you enrol under a government subsidised option, your fees will be in accordance with the funding requirements as defined by the relevant funding body. Please speak to the enrolment officer for further details.
*If you are not eligible for government funding, please contact our support team for other options
Flexible Training Options
- Classroom based
- Workplace based
Our National Presence
- Greater Sydney region
- Hunter & Maitland region
- Riverina region
- ACT – Belconnen, Queanbeyan
- WA – Mandurah, Perth
*Not all courses are offered from all locations. Please check at the time of application.
Learn from the Experts
All trainers are experienced industry practitioners.
Government Subsidised Training
*Not all courses are offered under all of the above mentioned government subsidised options. Please check at the time of application. Eligibility criteria apply.